Discover Ultimate Comfort for Your Feline Friend
Introducing our Latest Rattan Cat House, a hand-woven masterpiece that goes beyond mere cat furniture. Elevate your cat’s lounging experience with a two-floor haven featuring five entry points, allowing your feline companion to climb and explore effortlessly.
Features That Make the Difference:
- Sturdy & Durable Design: Crafted with a steel structure and hand-woven 2cm PE Imitation Rattan, our cat house is built to withstand up to 25 lb, ensuring durability even in homes with multiple playful cats.
- Multifunctional Marvel: Not just a cat house, but a complete entertainment center. Six small rattan balls and scratching surfaces keep your cat engaged, turning this cozy abode into a playground. It can also serve as a bedside table or a cat tunnel toy for interactive hide-and-seek sessions.
- Deco Furniture Elegance: Inspired by rattan furniture, our cat house seamlessly blends into your home decor. Lay it flat as a footrest or position it beside your wardrobe for a stylish touch. Use it outdoors without worry, as it’s resistant to the elements (excluding the cushion).
- Easy Assembly & Maintenance: With illustrated instructions and a provided hex wrench, assembling this cat house is a breeze. The top panel can be opened for easy access, making it suitable for both winter and summer. Plus, the polyester cushion is washable for hassle-free maintenance.
Unleash the Benefits:
- Provides ultimate comfort and relaxation for your cat
- Durable construction ensures long-lasting use
- Multifunctional design for entertainment and decoration
- Easy assembly with no additional tools required
- Simple maintenance with a washable polyester cushion
Transform your space into a haven for your feline companion. Elevate their lounging experience with the Latest Rattan Cat House – an epitome of style, comfort, and functionality. Order now and give your cat the luxury they deserve!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of immaculine.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of immaculine.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of immaculine.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://immaculine.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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